Executive, Customer Management
*** Kindly read the whole circular before applying.
Company: Jayed Corp.
Location: STP, Janata Tower, Kawran Bazar, Dhaka
Position: Executive, Customer Management
Vacancy: Always Open.
“We’re growing rapidly every day which is why we are always seeking new talents. You can apply here for this position anytime if you think you match our criteria. Also, we always check the applications so that we can find the best talents to be a part of us. “
Job Nature: Full Time
Office Hours: 9.30 AM – 6 PM
Jayed Corp. is a venture builder with a focus on building, experimenting and scaling digital businesses on global niche markets. Currently, We are serving 5000+ customers across 82+ countries globally. To support our growth and vision we are looking for smart, hard-working & self-driven individuals.
We are looking for “Executive, Customer Management” whose main responsibility will be to provide chat support to our customers and update basic customer records in Google Sheets.
– Provide customer support through our Instant Messaging and helpdesk software.
– Manage and Organize customer subscriptions and maintain the database.
– Perform daily assigned tasks as per the instruction of the Supervisor.
– Occasionally working with the Marketing and Development team to convey customer’s feedback and strategies.
Note: We will train you on how to do these tasks properly to make things easier and efficient.
– English proficiency, specially in writing **
– Basic knowledge of Excel or Google sheet
– Good typing speed + Fast Computing skill
– Problem-solving capability with the ability to work under pressure.
– Broad-Minded and Well-Mannered
– Graduates from any discipline can apply.
– Having experience in the relevant field will get preference.
– We also appreciate extracurricular activities/skills.
What we can offer you:
– 2 Times yearly festive bonus
– Subsidized Lunch
– Free Afternoon Snacks*
– Unlimited tea & coffee*
– Relax & Sports Zone*
– An environment that fosters accelerated growth and training
Trainee Executive: 16,000/= BDT. (4 to 6 months probation period)
Executive: 18,000 – 22,000/= BDT. (Based on probation period performance)
Career Progression Opportunities:
Based on performance as an Executive, one can be promoted and have the opportunity to work as a Senior Executive/Team Lead/Trainer/Business Development Role.
Note: Candidates will be shortlisted only from this process. (Not recommended to submit resume physically)