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Executive, Customer Management




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Executive, Customer Management


*** Kindly read the whole circular before applying.


Company: Jayed Corp.

Location: STP, Janata Tower, Kawran Bazar, Dhaka

Position: Executive, Customer Management

Vacancy: 02

Job Nature: Full Time

Office Hours: 9.30 AM – 6 PM

Weekend: Sunday


Company Overview:

Jayed Corp. is a venture builder with a focus on building, experimenting and scaling digital businesses on global niche markets. Currently, We are serving 5000+ customers across 82+ countries globally. To support our growth and vision we are looking for smart, hard-working & self-driven individuals.


Job Overview:
We are looking for “Executive, Customer Management” whose main responsibility will be to provide chat support to our customers and update basic customer records in Google Sheets.


Job Responsibilities:

– Provide customer support through our Instant Messaging and helpdesk software.

– Manage and Organize customer subscriptions and maintain the database.

– Perform daily assigned tasks as per the instruction of the Supervisor.

– Occasionally working with the Marketing and Development team to convey customer’s feedback and strategies.


Note: We will train you on how to do these tasks properly to make things easier and efficient.


Basic ​Requirements:

– English proficiency, specially in writing **

– Basic knowledge of Excel or Google sheet

– Good typing speed + Fast Computing skill

– Problem-solving capability with the ability to work under pressure.

– Broad-Minded and Well-Mannered

Academic Requirements:

– Graduates from any discipline can apply.

– Having experience in the relevant field will get preference.

– We also appreciate extracurricular activities/skills.

What we can offer you:

– 2 Times yearly festive bonus

– Subsidized Lunch

– Free Afternoon Snacks*

– Unlimited tea & coffee*

– Relax & Sports Zone*

– An environment that fosters accelerated growth and training


Trainee Executive: 16,000/= BDT. (4 to 6 months probation period)

Executive: 18,000 – 22,000/= BDT. (Based on probation period performance)

Career Progression Opportunities:

Based on performance as an Executive, one can be promoted and have the opportunity to work as a Senior Executive/Team Lead/Trainer/Business Development Role.

Note: Candidates will be shortlisted only from this process. (Not recommended to submit resume physically)