Executive, Client Experience Recruitment Notice (March 2022)
***Read the whole circular before applying.
Company: Jayed Corp
Location: Green Orlando (7th Floor), Plot# KA 42-4, Pragati Sharani, Dhaka-1229
Position: Executive
Vacancy: 10
Salary Range: BDT20000-BDT25000
Job Nature: Full Time
Office Hours: 8:30 AM – 5 PM (Flexible)
Weekend: Sunday
Deadline: 20th March 2022
Company Overview:
Jayed Corp. is one of the largest digital business groups building FinTech products and solutions for the world from Bangladesh. We build unique products, experiences & services for our clients around the world. Currently, we are serving 20,000+ clients across 100+ different countries globally.
Our Mission is to build remarkable experiences and futuristic solutions through world-class expertise that empowers financial market participants globally. We want to achieve our mission by pushing boundaries and setting benchmarks to be the absolute best in creating value for our customers, people & stakeholders.
Job Overview:
We are looking for “Executive, Client Experience” whose main responsibility will be to provide chat support to our customers and update basic customer records in Google Sheets.
Job Responsibilities:
– Provide customer support through our Instant Messaging and helpdesk software.
– Manage and Organize customer subscriptions and maintain the database.
– Perform daily assigned tasks as per the instruction of the Supervisor.
– Occasionally working with the Marketing and Development team to convey customer’s feedback and strategies.
Academic Requirements:
– Graduates from any discipline can apply.
– Having experience in the relevant field will get preference.
– We also appreciate extracurricular activities/skills.
Experience: Must have 0-2 years of experience in the relevant field
Competencies We Expect:
- Good Communication Skill
- Familiarity With The Position
- Team Player
- Having Leadership Skill
- Taking Initiatives
- Planning & Organizing
- Problem Solving Capacity
- Willingness To Learn
What We Can Offer You:
- Compensation:
–Bi-Annual Salary Increment
–Bi-Annual Bonus (After Provision/Eligibility)
–2 Times Yearly Festival Bonus - Food & Beverage :
– Vending Machine (With Delicious Snacks)
– Subsidized Lunch
– Free Afternoon Snacks
– Unlimited Tea & Coffee - Entertainment:
– Annual Retreats
– Honeymoon Package For Newly Weds
– Birthday Leave
– Celebration of Events & Occasions
– Relax & Sports Zone
– Game Night
– Games We Play:
Indoor Games:
Billiard, Foosball, Play Station, etc.
Outdoor Games:
Football, Cricket, Badminton etc.
Learning Opportunities:
- Quarterly Reviews & Feedbacks
- Training & Development By Organization Assigned Consultants
- An Environment That Fosters Accelerated Growth & Training
Employee Centric Policies:
- Leave Policy
- Performance Management System
- Car Scheme
All the very best everyone. Looking to catch up with some awesome personalities as always. Take care!